Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for services and products purchased through Subtlelifegarden. Our aim is to ensure transparency and fairness in our refund practices while providing maximum legal protection for Subtlelifegarden.

Scope and Applicability

This policy applies to all users of Subtlelifegarden who purchase services or products related to family travel guides. By making a purchase, you agree to the terms outlined in this Refund Policy.

Definitions

  • Refund: A return of funds to the purchaser for a service or product that has been paid for but is eligible for a refund under the terms of this policy.
  • Customer: Any individual or entity that purchases services or products from Subtlelifegarden.
  • Service/Product: Any travel guide, consultation, or related service offered by Subtlelifegarden.

Main Policy Content

1. Refund Eligibility

Refunds may be granted under the following conditions:

  • The request for a refund is made within 14 days of the purchase date.
  • The service/product has not been utilized or accessed by the customer.
  • The customer provides proof of purchase, including order number and transaction details.

2. Non-Refundable Items

The following items are non-refundable:

  • Any services/products that have been accessed or utilized.
  • Gift cards or vouchers.
  • Any promotional items or services provided free of charge.

3. Refund Process

To initiate a refund, customers must:

  1. Contact Subtlelifegarden via email at [email protected] or by phone at +400733005692.
  2. Provide the necessary details including order number, date of purchase, and reason for the refund request.
  3. Await confirmation from Subtlelifegarden regarding the eligibility of the refund.

Refunds will be processed within 14 business days of approval and will be issued using the original payment method.

User Rights and Obligations

Customers have the right to request a refund under the conditions specified in this policy. Customers are obligated to provide accurate information during the refund request process and to adhere to the timelines outlined herein.

Limitations and Disclaimers

Subtlelifegarden reserves the right to refuse any refund request that does not comply with the terms of this policy. In no event shall Subtlelifegarden be liable for any indirect, incidental, or consequential damages arising from the purchase or use of services/products.

Data Protection/Security

All personal data provided during the refund process will be handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). For more information, please refer to our Privacy Policy.

Changes to Policy

Subtlelifegarden reserves the right to amend this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the services/products after any changes constitutes acceptance of the new terms.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: Subtlelifegarden
Phone: +400733005692
Email: [email protected]
Address: Globalworth Tower, 201 Calea Floreasca, Floor 12, Office 34, Bucharest, 014476, Romania.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Romania. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the Romanian courts.